Hi, if you are been facing any issues, kindly please contact though the LIVE Chat on the website: https://leadsblue.com/ if in any case, our live support was went offline, then please direct email to our Customer support email at contact@leadsblue.com , Then we will get back to you ASAP. (Reply speed will vary based on the timezone difference)

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Hi Please Read The Following frequently asked questions Carefully

1.)Where can i find The download links?

Hi, If you just placed the order please no worry, You will find the download links in the downloads section on the account page, BUT in Many times We will email you the download links manually in under (30 Min to 12 Hours) To your Paypal email Addresses, In some least cases If not possible, At least we will deliver the leads in under 24 Hours After the purchase.

KIND NOTE: Sometimes the emails were struck in spam folder, So check all the folders thoroughly, also kindly mark out emails as not spam if those were struck in those folders.

In any case If you still facing any issues, kindly please contact though the LIVE Chat on the website: https://leadsblue.com/ or can directly email our Customer support at contact@leadsblue.com , Then there will get back to you ASAP.

2.) Payment Is successful But Order Status is shown as canceled

Hi, For some countries and accounts, if you paid with PayPal, you will mostly face these issues, But you have nothing to worry about it, This error is Because your payment is on hold from PayPal and not yet received to us even the money was detected from your bank/Paypal account, This error is because our product is a digital product which that didn’t require any shipping we just have to email the download links, But Paypal will ask for the shipping information before it will release the payment.

so in such case, you may just click on the confirm shipment option on the PayPal transaction page to release the payment from the hold. And then we will process the order ASAP after the confirmation.

If you still facing any issues, kindly please contact though the LIVE Chat on the website: https://leadsblue.com/ or can directly email our Customer support at contact@leadsblue.com , Then there will get back to you ASAP.

3.) Customer Support / Report Issue

If you still facing any issues or trouble, kindly please contact though the LIVE Chat on the website: https://leadsblue.com/ or can directly email our Customer support at contact@leadsblue.com , Then there will get back to you ASAP.