Last Updated on September 21, 2023 by Leads Blue

Hello Following is a quick FAQ that will cover most of your questions:

Do you offer samples?

Last Updated on September 21, 2023 by Leads Blue

Hello, yes, please check:

Samples: https://drive.google.com/drive/folders/1IuzUYy635R8qdBs9IDBdzJW79qYc24A8?usp=drive_link

NOTE: The file name “B2B sample.csv” represents all the business databases on the website because all of them are in similar format and come with all those details like business name, contact name, location, category, etc., but for the consumer database, it is not possible to contain all the details, and only a small percentage came with name, etc. details, and most of the consumer data came with plain emails only.

Does all the email list have been cleaned and 100% verified?

Last Updated on September 21, 2023 by Leads Blue

Hello, No, we don’t clean every list, but what we offer is 100% real and targeted records, and we are already offering it for 10 times lower prices in the market. So cleaning and formatting are your jobs. What we deliver is a spreadsheet file. CSV, . XLSX compressed into a zip file (to reduce the file size for faster downloads).

How to buy ?

Last Updated on September 21, 2023 by Leads Blue

hi, After you add products to the cart, click on the cart in the upper right corner of the website, and there you will be redirected to the checkout option, where you will find the various payment methods. We accept Bitcoin, Perfect Money, USDT, Payoneer, We have removed the PayPal and credit card payments because we are having a lot of issues with PayPal, like freezing funds, etc. Also, a lot of payment gateway providers are not accepting us due to a lot of requirements from the European countries with the email marketing business.

How the order will Be Delivered?

Last Updated on September 21, 2023 by Leads Blue

Hello, we will deliver the order ASAP, with an average time of 1-6 hours after the payment, to your email address. But sometimes there will be delays of 24–48 hours, mostly during the weekends, night hours, festivals, and holiday seasons as we work fewer hours on those days. but on normal days, the orders will be processed ASAP.

Help / Issues

Support Went offline

Last Updated on September 21, 2023 by Leads Blue

Hi, we will try to be online always, but in some rare cases, like mostly during the weekends, night hours, festivals, and holiday seasons, we work only fewer hours on those days. In such cases, please use the email contact@leadsblue.com, andΒ we will try to get back to you ASAP.

Payment is successful, but the order status is shown as cancelled ?

Last Updated on September 21, 2023 by Leads Blue

Hello, the issue is that you forgot to pay the transaction fee. For instance, if the order price is $10 and the processing fee is $0.05, you need to pay $10.05, but if you exclude the fee, the payment gateway won’t recognise the transaction because we might only receive $9.95 instead of $10, so you need to pay the exact amount in order to recognise it. and have to include the processing fee along with it.

The file is not opening. Or not showing the records

Last Updated on September 21, 2023 by Leads Blue

Hello,

Video Example:Β https://drive.google.com/file/d/1_Bvp4TFKIYsvEhXsF1SZ956O-6nW43i5/view?usp=share_link

Yes, I can understand your issue that your file is not opening or might show no records, as shown in the below screen.

FAQ

See full image: https://leadsblue.com/wp-content/uploads/2022/06/Screenshot_2.png

So if your issue is the same, then it might be an issue with your spreadsheet settings. We don’t recommend MS Office either, but if you are still facing this issue, we suggest you change the settings in your spreadsheet viewer like in the below screenshot.

 

FAQSee Full Image: https://leadsblue.com/wp-content/uploads/2022/06/Screenshot_4.png

NOTE: we use OpenOffice and windows file viewer light and were recommending you the same for you too.

Following is the Some of the free opensource tools & spreadsheet viewers (In case you might need them):
http://www.openoffice.org/download/
https://windowsfileviewer.com/
https://csved.sjfrancke.nl/ (Free CSV files editor and formatter)

https://www.win-rar.com/start.html?&L=0 (Free software to extract zip files)

BIG CSV file splitter: https://drive.google.com/file/d/1MR4sjFVuvZtQuCfI0sJ5hwmpdC6h06WX/view?usp=sharing (Password: 12345)

I hope this will solve your issue, If The above settings still won’t solve your issue then kindly contact Support.